Privacy Policy and Personal Data Protection

Identification and Contact Information To access the entirety of our services, we collect data such as your full name, email address, phone number, and date of birth. Age verification is a strict legal obligation; access is rigorously reserved for individuals over 18 years of age.

Technical and Connection Data During each interaction with our servers, data related to your device is automatically recorded. This includes your IP address, browser type, operating system, and technical connection logs. This data serves to ensure system security and prevent intrusion attempts.

Usage and Historical Data We keep a record of your activities on the platform, including services viewed and interactions with customer support. If transactional services are activated, we process data related to exchanges, while isolating your sensitive financial information via certified payment providers.

The processing of your data is based on the following legal grounds:

• Contract performance: to provide you with the requested services.
• Legitimate interest: to secure the platform and prevent fraud.
• Legal obligation: to meet identity verification requirements from authorities.
• Consent: for specific purposes such as sending newsletters.

Your information is processed for:

• Securely administer your user account.
• Provide technical support and resolve reported incidents.
• Analyze overall performance to improve site ergonomics.
• Detect and block any fraudulent activity or cyberattack.
• Ensure compliance with the general terms and conditions of use.

We apply a proportionate retention policy. Your data is kept only for the period necessary for the purposes for which it was collected, or to comply with legal deadlines imposed by French law. At the end of these periods, the data is either securely deleted or irreversibly anonymized.

We never sell your personal data for commercial purposes. However, we may share your information with technical subcontractors (hosts, analytical services) acting exclusively under our instructions. If data is transferred outside the European Economic Area, we implement standard contractual clauses to ensure an equivalent level of protection.

We deploy robust organizational and technical measures to protect your data against unauthorized access or loss. This includes data encryption (SSL/TLS), next-generation firewalls, and restricted access controls. While we make reasonable efforts, we remind you that no internet transmission is foolproof.

In accordance with French regulations, you have the following rights:

• Right to access and rectify your data.
• Right to erasure under certain legal conditions.
• Right to object to processing for legitimate reasons.
• Right to data portability of your information.

To exercise these rights, contact our team at: [email protected].