Responsible Gaming Policy and Player Well-being

Strict Prohibition for Under 18s Access to the platform is strictly reserved for adults. We apply rigorous identity verification protocols during registration. Any attempt to circumvent this will result in immediate account closure.

Monitoring and Shared Environments We recommend that users sharing their computer equipment with minors use parental filtering software. It is your responsibility to secure your login credentials to prevent any unauthorized access by a child or teenager.

Maintaining control relies on simple principles:

• Gaming should be considered a leisure activity, not a means of generating income.
• Only play with money you can afford to lose.
• Set time and budget limits before starting.
• Never try to recover your losses through impulsive bets.
• Avoid playing under the influence of alcohol, medication, or during periods of emotional distress.

Deposit and Loss Limits You have the option to set daily, weekly, or monthly caps. These limits help you adhere to your provisional budget. Any request to reduce limits is effective immediately, while a request to increase them requires a mandatory technical reflection period.

Session Time Limits This tool allows you to program alerts to monitor the duration of your presence on the site. A notification will inform you when the allocated time has elapsed, encouraging you to take a break.

Self-exclusion and Account Closure If you feel the need to cease all activity, you can activate a temporary break or a permanent self-exclusion. During this period, access to your profile will be blocked, and we will stop sending all informative communications.

It is essential to know how to identify the symptoms of a loss of control:

• Feeling irritable or anxious when not playing.
• Lying to those around you about the extent of your gaming activity.
• Neglecting professional or social obligations.
• Borrowing money to continue using the services.
• Spending more time on the platform than initially planned.

If you believe you need specialized support, we strongly encourage you to consult dedicated organizations. In France, there are many independent structures offering anonymous and free support to people experiencing gambling-related difficulties. Speaking out is an essential first step towards regaining control.

Our technical support teams are trained to detect signs of excessive gambling. While we cannot replace individual responsibility, we strive to direct users to our protection tools as soon as concerning behaviours are identified.